Ground services across the U.S., North, and Central America

With contracted operations in New York, Boston, San Francisco, Los Angeles, Miami, Houston, Dallas, Atlanta, Chicago, and other cities, as well as Canada, Mexico, Cuba, and the Dominican Republic.

Turn Key Solutions for international Airlines

Available on the market. We have contracts with the three largest hotel management companies in the U.S., and partnering with major hotel brands such as Hilton, Marriot, Sheraton, and Radisson, with the total amount of hotels available exceeding 5000.

The largest hotel network

A professional team can handle anything from single to hundreds of passengers instantly.

In-house operations and Distress Management center

A wide selection from fundamental crew to distresses passangers services for major international airlines.

Services spectrum

IATA & ARC

Certified

Established

1994

Headquartered

USA

Our commitment to excellence has allowed
us to form long-standing partnerships
with the world‘s major airlines.

Qatar

Emirates

El-Al

Etihad

Silk Way West Airlines

Aircraft leasing Co.

Private charters

Government fleets

Turkish Airlines

Uzbekistan Airways

Azerbaijan Airlines

China Eastern

01

Accommodation Services

We guarantee the best prices.
We guarantee availability.

Are available across the U.S

5000+ hotels

In the best hotels, at the lowest prices, with a concierge

VIP hospitality

A wide assortment of hotels and room types

3 to 5-star hotel rankings

Distress solutions

Our clients always have rooms. Guaranteed

Rooms availability

Prompt and professional response for any emergency (operational, medical, security, legal, financial, etc.)

24/7 operations

It is personal. Each airline gets one person responsible for all their requests

Dedicated Concierge

02

Transportation Services

We guarantee stable operations.

Transportation of crew and luggage - airport/hotel transport made easy.

In-house vehicles and drivers - most transportation services are performed directly by our company: we own the vehicles; we hire the drivers.

Only brand-new vehicles - For Crews. For Captains. For distress. New. Reliable. 4X4. For any weather. 5 to 55 seats. Mercedes-Benz, Ford, and GMC are available upon request.

Safety first - all vehicles are; $1M fully insured, GPS monitored, and equipped with seatbelts, Wi-Fi, satellite radio, water, and snacks.

Certified driver - consistent, professional, multilingual team of drivers.

Flexible schedule to accommodate all airline and crews' ongoing needs, including special requests (shopping, family, etc.).

Fully licensed - in compliance with U.S. Law.

Availability - a fleet of vehicles is always on standby for any need.

24/7 direct phone - one number for any need 24/7/365.

Upon request, for business passengers - luxury vehicle fleet for VIP guests (Escalade, Navigator, Stretch-Limousine, Mercedes, Lexus, BMW, AMG, and others).

03

Nutrition Services

For Crews and Captains:

For Distressed Passengers:

Anything you need - We Can Do.
and The best price is guaranteed.

From - breakfast only to three meals a day.

Rich menu - three courses per meal.

All types of food are available per distress request: Kosher, Halal, Vegetarian, Kids, Vegan, Gluten Free, etc.

Delivery to hotels/airports.

24/7 nutrition availability upon request

Chefs' menu - rotating seasonal menu from Chef for any diet.

100% fresh made - all foods are made each day and every day.

East Coast Ground Services

Calls answered in your name.

PERSONALIZED RESPONCES

24/7 DIRECT LINE

Contact us by phone, WhatsApp, Telegram;

One phone - for any need.

Contact us by e-mail;

One email - for any need.

Airline Crew

Distressed Passengers

VIP Passengers

East Coast Ground Services Inc. is a customer-oriented boutique company offering a variety of individual solutions to clients with sophisticated needs.

The advantages of working with ECGS are:

01

SOLUTIONS

One Stop Shop for you

Guaranteed accommodation during standard and distress scenarios

24/7 operations room

Billing consolidation, bi-weekly solo bill for all services.
Consolidated distress billing, one bill per event

ECGS is relieving the airline company from any hassles of searching, booking, and managing accommodation, transportation, and nutrition for Crews and distressed passengers

East Coast Ground Services Inc. is a customer-oriented boutique company offering a variety of individual solutions to clients with sophisticated needs.

The advantages of working with ECGS are:

02

NATIONAL/INTERNATIONAL

One Stop Shop for you

ECGS services are available across the U.S. and North America

One phone number for all needs

ECGS network of partners offers international cover for any
accommodation need

East Coast Ground Services Inc. is a customer-oriented boutique company offering a variety of individual solutions to clients with sophisticated needs.

The advantages of working with ECGS are:

03

ECONOMY

One Stop Shop for you

We work to save time for the airline

We work to save money for the airline

Our largest hotel network allows us to get the best rates on the market for short, long, and distressed stays

We negotiate for the airline with the hotels to make sure you have the best terms possible

East Coast Ground Services Inc. is a customer-oriented boutique company offering a variety of individual solutions to clients with sophisticated needs.

The advantages of working with ECGS are:

04

COMPLIMENTARY SERVICES

One Stop Shop for you

Celebration of national holidays so airline crews always feel at home

Holiday gift baskets for special occasions

Our drivers are available upon request for shopping excursions

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Address:

3060 W Jefferson St. Philadelphia, PA, 19121 USA

Contacts: